Categories: People & Skills, Sales & Marketing

Sectors: Business Support Services, Marketing & PR Consultants, Training & Development Providers

 “If we don’t take care of our customers – someone else will.” A quote I learned at one of my first jobs that still rings true today.

Before joining the insight6 team I worked for a diverse range of customer-centric businesses, most recently with Apple and Tesla (yes, I like cars and gadgets!)

They have enabled me to best understand all the key things that go into delivering memorable customer experiences and I would love the opportunity to share this with you.

At insight6 we are passionate about helping identify the CX opportunities you may (or may not) know about. We will partner with you to help understand your teams, customers and business needs. We may even uncover some things you thought you knew!

Using our icx6 model I can facilitate training and team development, help explore customer journey mapping, gather online feedback, run focus groups and gather customer insight data through our team of client experience reviewers (you may know them as mystery shoppers). With all of these services, I am sure we can help identify how to grow the promoters of your business and increase your revenue.

We have helped over 1,200 businesses nationwide improve their Customer Experience so far. If you would like to find out how I can help you retain loyalty, reduce costs and increase profits then please feel free to get in touch.

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